Orders

What methods of payment does the CrossFit Foundation Store accept?

The CrossFit Foundation Store accepts all major credit cards, or you may use your PayPal account.


How can I check my order status?
Once you’ve made your purchase, you can track all stages of your order. Sign in to your account, click ...


Can I change or cancel my order?



How does my purchase support the CrossFit Foundation?

The CrossFit Foundation Store gives 10 percent of its proceeds to the general CrossFit Foundation fund. If you’d like to donate directly to the CrossFit Foundation or to a specific cause, click here [LINK] To learn more about the CrossFit Foundation, visit its site. [LINK]


Shipping

Does the CrossFit Foundation Store ship outside the United States?

At this time, no. The CrossFit Fondation Store only ships to the United States. Keep checking back, though. Our plan is to ship internationally soon!


How long will it take for my order to arrive?


How can I track the shipment of my order?

When your order has shipped, you will be sent an email that will include the tracking number. You can track your order from start to finish.


Returns

How long do I have to make a return?
You may return unused items within 30 days of purchase.


Do I need the original packaging?

Yes. All items sent back for a return must include the original packaging. Email our Customer Support for special exceptions.


What if I want to return the item after using it?

We are unable to accept returns on used merchandise.


Will I be charged for return shipping?

No. Returns are on us!


What if there was something wrong with my order or the item I purchased was defective?

For defective or damaged items, please visit the Returns [LINK] page for instruction.


How long will it take to receive my refund?
Please allow 4-7 days after the item(s) are received at our returns center for your return to be processed or an exchange to be sent.

Contact Us

Email shopfoundationsupport@crossfit.com for support. We are available from 8 a.m. to 5 p.m. PT Monday through Friday.

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